Shipping & Delivery

Current Promotions

Free shipping discount is automatically applied during checkout. Simply choose “Free Shipping” as your shipping option. Offer only valid on purchases placed on and delivered within the contiguous United States. Excludes Gift Cards, E-Gift Cards, and items with shipping surcharges. A shipping surcharge for heavy, bulky or fragile items such as furniture and lighting may apply.

Are Shipping Charges Displayed?

Domestic shipping and handling charges are clearly displayed during the checkout process as you complete your online order.

Is It Convenient?

Gracious Home Truck Delivery – Manhattan Only (Order By 1 PM For Same-Day Delivery; Minimum of $15 fee applies)

Ground: 1-10 business days

Expedited: Order received the next business day

Express: Orders shipped inside continental US received in 2-3 business days

Do You Ship International?

For shipment to an APO/FPO or an address outside the continental U.S., please contact us and we’ll be happy to assist you.

General Shipping Information

Please allow 2-3 days for all orders to be processed plus transit time to your shipping location.

Manhattan customers can choose Gracious Home Delivery during check out for a flat fee of $15.00 per delivery.

UPS Ground service is used for most other domestic shipments (charges listed below) and products usually arrive within 1-10 business days.

Orders with more than one item may be shipped separately and could result in multiple deliveries being received.

To receive your order more quickly, you may contact Customer Service for Next Day or 2nd Day for an additional charge. NOTE: Once your order is processed, please allow one business day with Next Day and two business days with 2nd Day for your products to arrive. There is no weekend pickup or delivery for either of these shipping methods and because every item on our site is not always immediately available, all or part of your order may take additional time to ship.

A shipping surcharge for heavy, bulky or fragile items may apply. Details are available on individual product pages. Shipping surcharges, where applicable, will apply regardless of any promotions or discounts.

For questions about our return policy, please see our Returns & Exchanges page.