Shipping & Delivery



30% off Sitewide with Code: JUNE30

Offer applies to regular priced items through June 13, online only. Excludes the following: Abyss & Habidecor, Alicia Adams, Anna by RabLabs, Braun, Coravin, Cunill, Dash & Albert, DeLonghi, Frette, Georg Jensen, Gien, Iittala, Jay Strongwater, John Robshaw, Juliska, L'Objet, Mario Luca Giusti, Michael Aram, Miele, Nespresso, Objecto, Peacock Alley, Pine Cone Hill, Rosenthal Sambonet, Royal Copenhagen, Royal Crown Derby, Royal Limoges, Scandia Home, SFERRA, Simon Pearce, SunnyLife, S'Well, Vista Alegre, Vitamix, William Yeoward, and Yves Delorme. Sale, Clearance, and Gift Cards also excluded. Cannot be combined with any other promotions or applied to previous purchases.

Free Shipping on Orders Over $49

Free Shipping Discount is automatically applied during checkout. Simply choose “Free Shipping” as your shipping option. Offer valid on all purchases placed on Excludes Gift Cards, E-Gift Cards, and items with shipping surcharges. A shipping surcharge for heavy, bulky or fragile items may apply. Promotional value provided as a gift card code after purchase. Gift card amount can be applied to any future purchase, online only.

Free Delivery to The Hamptons

Enjoy free delivery to The Hamptons now through the end of the summer. Please call to inquire about our Hamptons delivery schedule: (212) 517-6300.


Domestic shipping and handling charges are clearly displayed during the checkout process as you complete your online order.


  • Gracious Home Truck Delivery – Manhattan Only (Order By 1 PM For Same-Day Delivery; Minimum of $15 fee applies)
  • Ground: 1-7 business days
  • Expedited: Order received the next business day
  • Express: Orders shipped inside continental US received in 2-3 business days


For shipment to an APO/FPO or an address outside the continental U.S., please contact us and we’ll be happy to assist you.


  • Please allow 24 hours for all orders to be processed plus transit time to your shipping location.
  • Manhattan customers can choose Gracious Home Delivery during check out for a flat fee of $15.00 per delivery.
  • UPS Ground service is used for most other domestic shipments (charges listed below) and products usually arrive within 1-7 business days.
  • Orders with more than one item may be shipped separately and could result in multiple deliveries being received.
  • To receive your order more quickly, you may contact Customer Service for Next Day or 2nd Day for an additional charge. NOTE: Once your order is processed, please allow one business day with Next Day and two business days with 2nd Day for your products to arrive. There is no weekend pickup or delivery for either of these shipping methods and because every item on our site is not always immediately available, all or part of your order may take additional time to ship.
  • A shipping surcharge for heavy, bulky or fragile items may apply. Details are available on individual product pages. Shipping surcharges, where applicable, will apply regardless of any promotions or discounts.
  • For questions about our return policy, please see our Returns & Exchanges page.


Use the chart below as a guideline to calculate delivery fees. Please see product page for exact shipping rates based on specific item and shipping destination
Order TotalGH Truck - Manhattan Only
(Next Day)
Ground2nd DayNext Day
under $25 $15.00 $8.50 $21.50 $31.50
$25.01 - 50 $15.00 $10.00 $23.50 $33.50
$50.01 - 75 $15.00 $10.00 $26.00 $36.00
$75.01 - 100 $15.00 $10.00 $29.00 $39.00
$100.01 - 150 $15.00 $17.00 $32.00 $42.00
$150.01 - 200 $15.00 $20.00 $35.00 $45.00
$200.01 - 250 $15.00 $25.00 $40.00 $50.00
$250.01 - 300 $15.00 $30.00 $45.00 $55.00
$300.01 - 350 $15.00 $35.00 $50.00 $60.00
$350.01 - 400 $15.00 $40.00 $55.00 $65.00
$400.01 - 450 $15.00 $45.00 $60.00 $70.00
$450.01 - 500 $15.00 $50.00 $65.00 $75.00
$500.01 - 550 $15.00 $55.00 $70.00 $80.00
$550.01 - 600 $15.00 $60.00 $75.00 $85.00
over $600 $15.00 $65.00 $80.00 $90.00
(Oversized, heavy and bulky items will have additional surcharges added to the shipping charge. Please see product page for oversize surcharge on a specific item)